malomatia

SAIF – AI-Assisted Business Registration

malomatia is a trusted national technology partner delivering secure,
scalable, future-ready digital solutions across Qatar.

Client Challenge

Manual trial-and-error processes for business activity and trade name validation led to extended processing times exceeding 30 minutes per application, creating friction for investors. 

Our Solution

“SAIF,” a bilingual (Arabic/English) AI conversational assistant using Azure OpenAI and NLP to guide business establishment. Features include AI trade name validation, ISIC activity mapping, reviewer co-pilot for decision support, and human-in-the-loop governance with full auditability. 

Outcome & Measure

 

  • 3,000+ AI sessions in first 2 months 
  • 67-78% reduction in session duration (6-10 min vs. 30+ min) 
  • 2,000 successful submissions processed 
  • Significant improvement in first-time pass rate 
  • Scalable to additional licensing/trade services with explainable AI.