malomatia is a trusted national technology partner delivering secure, scalable, future-ready digital solutions across Qatar.
Client Challenge
Manual trial-and-error processes for business activity and trade name validation led to extended processing times exceeding 30 minutes per application, creating friction for investors.
Our Solution
“SAIF,” a bilingual (Arabic/English) AI conversational assistant using Azure OpenAI and NLP to guide business establishment. Features include AI trade name validation, ISIC activity mapping, reviewer co-pilot for decision support, and human-in-the-loop governance with full auditability.
Outcome & Measure
3,000+ AI sessions in first 2 months
67-78% reduction in session duration (6-10 min vs. 30+ min)
2,000 successful submissions processed
Significant improvement in first-time pass rate
Scalable to additional licensing/trade services with explainable AI.